Online — consultations are held by secure chat or video, from wherever you are
Book a one-to-one consultation with a professional, hold it by secure chat or video, and keep the written notes afterwards.
Most questions worth asking a professional are not emergencies and not projects. They are the twenty minutes of someone's attention that would settle the thing — a second reading of a document, a question you have been turning over for a fortnight, a decision you would rather not make alone. The usual route to those twenty minutes is a receptionist, a date three weeks out, and a room you have to travel to.
Pri-consult removes the route. You describe what the consultation is about, you pick a professional and a time that is actually free, and at that time you talk — in a private chat thread or on a video call, from wherever you happen to be. No shared waiting room, no one else on the line, no record of your visit sitting on a desk somewhere.
What stays with you afterwards is the point. Every consultation ends with written notes in the app: what was discussed, what was suggested, what to do next. You can read them a month later, forward them to nobody, or bring them to the follow-up session so you are not starting the conversation again from the beginning.
Browse professionals by field, read what each one handles, and take a time from their real availability. The slot is yours alone — there is no group session and no shared queue.
Send the background, the document or the photograph before you talk, so the session starts where your question is rather than at the beginning. The thread stays inside the app and is tied to that consultation.
Join the appointment from the app at the booked time. No link to find, no separate meeting tool to install, and nothing to dial.
After each session the professional writes up what was covered and what was advised. The notes sit in your history, readable long after you have forgotten the detail.
Book the next session from inside the same case. The professional opens it with your previous notes already in front of them.
Not an office, not a clinic corridor — wherever you were when you decided to ask.
Four shapes of consultation. Ask for one by name when you write to us.
One scheduled session with one professional, by video or chat, for a question that has an answer.
For when you would rather write than talk, or you are somewhere you cannot take a call.
A sequence of sessions with the same professional, booked around your calendar rather than theirs.
You already have advice and want another professional to read the same material and say what they see.
Fees are set by each professional and shown in the app before you confirm a booking. Nothing is charged for asking a question here.
A line or two is enough. It decides which field of professional you are matched with, and nobody else reads it.
You see who handles your kind of question and when they are genuinely free. You confirm the slot yourself — no call-back to arrange it.
Documents, photographs, dates, what you have already tried. The thread opens as soon as the booking is confirmed.
Join from the app at the booked time, by video or in writing. One professional, one person, nobody else in the room.
The write-up lands in your history. A follow-up starts from it rather than from scratch.
People put off asking for advice for one reason more than any other: they do not want the asking to become public. A consultation on Pri-consult has an audience of two. There is no group session, no shared inbox, no profile for other users to browse, and no part of the app where your question appears next to someone else's.
Practically, that means a few things a visitor can check for themselves once they are inside:
One honest limit, because it matters more than any feature: this is scheduled, considered advice. It is not an emergency service. If something is urgent or dangerous, contact your local emergency number first and book the consultation afterwards.
Tell us your name, where to reach you and roughly what the question is about. We will come back to you with the professionals who handle it and the times they have free.
Thank you — someone from the team will get in touch shortly with the professionals who cover your question and the times they have open.
One private session, one professional, and notes you keep afterwards.
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